1. Information we collect
We collect information you provide directly (for example, when you complete a form, subscribe to updates, apply for a lease, or submit LP onboarding materials); information we collect automatically when you use our websites and portals (for example, IP address, device information, and analytics events); and information we receive from third parties (for example, verification services, credit bureaus, and payment processors).
2. How we use your information
We use information to (a) operate and improve our platform, websites, and portals; (b) evaluate applications and administer fund and lease relationships; (c) communicate with you about your commitments, tenancy, or inquiries; (d) comply with legal, regulatory, and audit obligations; and (e) detect, prevent, and respond to fraud, misuse, and security events.
3. How we share your information
We share information with service providers acting on our behalf (for example, fund administrators, auditors, payment processors, background-check vendors, and technology providers); with your consent or at your direction; to comply with legal requirements or valid regulatory requests; to protect Properfy's rights or the safety of others; and in connection with a corporate transaction. We do not sell your personal information.
4. Cookies and analytics
Our websites use cookies and similar technologies for essential site operation, authentication, security, and analytics. You may control cookies through your browser settings. Disabling certain cookies may affect site functionality.
5. Data retention
We retain personal information for as long as necessary to provide the services described in this policy and to comply with legal, tax, accounting, and regulatory obligations, after which we securely delete or anonymize it.
6. Security
We maintain administrative, technical, and physical safeguards designed to protect your information. No system is fully secure. If you have reason to believe your interaction with Properfy is no longer secure, please contact us immediately.
7. Your choices and rights
You may opt out of marketing communications at any time by following the instructions in those communications or by contacting us. Depending on your jurisdiction, you may have additional rights regarding access, correction, deletion, and portability of your personal information. To exercise those rights, please contact [email protected].
8. Children
Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.
9. International transfers
Properfy operates in the United States. If you access our services from outside the United States, you understand that your information may be processed in the United States, which may have different data-protection laws than your jurisdiction.
10. Changes to this policy
We may update this Privacy Policy from time to time. Material changes will be reflected in the "last updated" date and, where appropriate, communicated by additional notice.
11. Contact
Questions or requests regarding this Privacy Policy may be directed to [email protected].